STORE POLICY

Welcome to The Fidget Fam — a kid-created, family-run shop offering sensory toys and fidget fun!

By placing an order with us, you agree to the following terms:

Orders & Payment

All orders must be paid in full at checkout.
We reserve the right to cancel or refuse orders at our discretion (e.g., suspected fraud or inventory issues).

Shipping

We ship to the address provided at checkout. Please double-check your info!
We are not responsible for packages lost or delayed due to incorrect addresses.
Once shipped, delivery time is out of our hands, but we’re happy to help track your order if needed.

Returns & Exchanges

All sales are final. We do not accept returns or exchanges.
If your order arrives damaged or incorrect, please contact us within 5 days of delivery so we can assist.

Product Variations

Some fidget items are shipped in random colors/styles as noted in the product descriptions.
Product colors may vary slightly due to lighting or screen settings.

Customer Support

If you have questions, please reach out anytime:
📧 thefidgetfamshop@gmail.com

Privacy & Safety

At The Fidget Fam, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Information We Collect

When you place an order or interact with our website, we may collect:

Your name
Email address
Shipping & billing address
Payment information (processed securely via third-party providers)
Any info you voluntarily provide (e.g., customer messages or emails)

We do not store or have access to your full credit card details.

How We Use Your Info

We use your information to:

Process and fulfill your order
Communicate about your purchase
Provide customer support
Send order confirmations or updates (if applicable)

We will never sell or share your personal data with outside companies for marketing.

Cookies

We may use cookies to improve your shopping experience (e.g., saving your cart or remembering your preferences). You can disable cookies in your browser at any time.

Data Protection

We take reasonable precautions to protect your information. Your data is transmitted securely using SSL encryption, and we work only with trusted third-party processors.

Contact Us

Have questions about how your data is handled? Email us at:thefidgetfamshop@gmail.com

By using our site, you agree to this privacy policy.